Privacy Policy

Last updated: 2026-04-20

This Privacy Policy explains how FPVBay collects, uses, and protects information when you visit https://fpvbay.com, contact us, or place an order.

Privacy summary: we collect customer and order information needed to operate the site, process orders, provide support, and prevent abuse or fraud.

Collected data
Customer, order, billing, and shipping details
Primary uses
Order processing, support, fraud prevention
Payment handling
Processed by third-party providers

1. Information We Collect

We may collect information you provide directly, including name, email address, phone number, billing details, shipping details, and order information.

2. How We Use Information

We use information to operate the website, process orders, provide support, send order-related communications, improve site performance, and prevent abuse or fraud.

3. Payments

Payments are processed through third-party payment providers. We do not store full payment card details on our own website server.

Payment note: FPVBay does not store full card details on its own web server. Payment processing is handled through third-party payment providers.

4. Cookies and Site Data

This website may use cookies, session tools, and platform analytics required for shopping cart functionality, checkout, and basic website operations.

5. Sharing

Information may be shared with service providers involved in payment processing, order fulfillment, website hosting, customer support, fraud prevention, and legal compliance where necessary.

6. Data Controller Contact

Business operator
Shenzhen Seven Words Technology Co., Ltd.

Legal business entity operating FPVBay.

Business address
Shenzhen, Guangdong, China

12N, Ruijun Building, No. 108 Zhongxin Road, Shangxing Community, Xinqiao Street, Bao’an District, Shenzhen, Guangdong 518125, China

If you need help regarding your personal data or support communications, contact us using the details below.

7. Contact

Email support
[email protected]

Use this for privacy questions, support communications, and data-related requests.

US / WhatsApp
+1 346-308-4685

Alternative contact channel for customer support communication.

China phone
0755-27950745

Direct business contact during China business hours.

Support hours
08:00-22:00 CST (UTC+8)

Support covers privacy questions, orders, and general after-sales communication.

Shipping Processing and delivery clarity See order cutoff time, 3-business-day processing, oversized delivery expectations, and checkout shipping cost rules. Returns 30-day return policy Review exchange handling, USD 20 label and restocking fee rules for non-defective returns, and 7-day refund processing after inspection. Support Reach us directly Contact support by email, China phone, or WhatsApp before ordering or during after-sales handling. Business Identity See who operates FPVBay Review the legal business entity, Shenzhen operating address, order fulfillment model, and brand relationship notice.
FPVBAY

FPVBay is an independent seller of FPV products and accessories. Orders are processed from Shenzhen, China with direct support by email, phone, and WhatsApp.

  • Operator Shenzhen Seven Words Technology Co., Ltd.
  • Email [email protected]
  • US / WhatsApp +1 346-308-4685
  • China Phone 0755-27950745
  • Address 12N, Ruijun Building, No. 108 Zhongxin Road, Shangxing Community, Xinqiao Street, Bao'an District, Shenzhen, Guangdong 518125, China

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FPVBay is an independent seller. Brand names, product names, model names, and OEM references are used for identification or compatibility purposes only and do not imply affiliation or endorsement unless explicitly stated otherwise.